Frequently Asked Questions

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  • Product & Sourcing
  • Quality Control & Technical Inspection
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  • Payment & Partnerships

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Product & Sourcing

Our premium crops are harvested directly from Jinxiang, Shandong, the world's most prestigious garlic production base.
We specialize in Pure White Garlic (Snow White) for high-end retail and Normal White Garlic (Purple Garlic) for traditional wholesale markets.
We offer various sizes: 4.5-5.0cm, 5.0-5.5cm, 5.5-6.0cm, and 6.0cm+.
Pure White is characterized by its snow-white skin with no stripes, while Normal White features purple-red stripes on the outer skin.
Under professional cold storage (-3°C), our garlic can maintain its quality for up to 10–12 months.
Yes, all Zileeland garlic is traditionally farmed and 100% Non-GMO.
While our main volume is conventional, we can source organic-certified lots upon specific request.

Quality Control & Technical Inspection

We perform random vertical cross-section tests to inspect the internal growth point. By providing high-definition video evidence of these sliced cloves, we demonstrate that the internal sprout is within the dormant safety limit (typically less than 1/3 of the clove's height), guaranteeing that the garlic is firm, fresh, and ready for long-term storage upon arrival.
We maintain a strict <3% tolerance for mechanical damage, skin breaks, or staining.
We provide Phytosanitary Certificates and COO (Certificate of Origin) for every shipment. We are fully experienced in SASO requirements for Saudi Arabia and regulatory standards for the UAE, Kuwait, and Qatar.
Absolutely. We welcome professional inspections at both the loading port (China) and the destination port at the buyer’s expense. For immediate quality assurance, you can also inspect our ready-stock directly at our Dubai hub.

Packaging & Shipping

Common options include Mesh Bags (2.5kg, 3kg, 10kg, 20kg), Cartons (with small pre-packs inside), or Vacuum Packaging.
28-29 tons for mesh bags and 23-26 tons for carton packing.
We maintain a constant temperature of -3°C (26.6°F) with a ventilation setting of 15-25 CBM/hr.
Every container includes a disposable USB data logger that you can plug into your computer upon arrival to see the full graph.
We ensure the loading weight is higher than the invoiced weight to compensate for natural moisture loss.
Typically 20–25 days from Qingdao Port.
Yes, we work with major carriers to secure 14 days of free time at the destination port.
Our cartons are wax-coated or moisture-treated to withstand the humidity of the reefer environment.

Dubai Local Hub & Middle East Operations

Address: Cold Store Building, Block 29 Central Fruit & Vegetable Market Ras Al Khor, Dubai, U.A.E.

Contact our local manager Joseph: +971 56 659 3694 to book a visit.

Yes, the Dubai stock is shipped directly from our Shandong facility in reefer containers.
Local delivery can be arranged through our Dubai team for bulk orders.
Yes, local pickup orders can be settled through our Dubai office.

Payment & Partnerships

We primarily accept T/T (Telegraphic Transfer).
We provide both FOB Qingdao and CIF [Your Port] prices based on your preference.
For direct export, one 40ft Reefer container; for Dubai local stock, the MOQ is flexible.
Claims must be filed within 48 hours of arrival with photographic/video evidence and surveyor reports.
Contact us on WhatsApp at +86 135 3884 6949 for a live price based on today's market.
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